Terms of Use

These Terms of Use govern your access to and use of elevospace.com, including its pages, features, content, customer account functions, and other website services.

ElevoSpace™ is operated by Tianjin Zhonglian Yuexiang Technology Co., Ltd. In these Terms of Use, “ElevoSpace™,” “we,” “us,” and “our” refer to Tianjin Zhonglian Yuexiang Technology Co., Ltd. “You” and “your” refer to any visitor, customer, account holder, or other user of the website.

By accessing or using elevospace.com, you confirm that you have read, understood, and agreed to these Terms of Use.

Relationship to Other Policies

These Terms of Use primarily govern access to and use of the ElevoSpace™ website.

Purchases and order-related services are also governed by our:

• Term of Service
• Payment Methods
• Shipping Policy
• Return Policy
• Privacy Policy
• Applicable product descriptions and checkout terms

If a product page or checkout notice contains terms that apply specifically to a particular product or offer, those product-specific terms will apply to that transaction, subject to applicable law.

Eligibility

You may use elevospace.com only if you have the legal capacity to enter into a binding agreement under the laws applicable to you.

If you are under the age of legal majority in your place of residence, you may use the website only with the involvement and authorization of a parent or legal guardian.

By using the website, you represent that:

• The information you provide is accurate and complete
• You are authorized to use any account or payment method you submit
• You will use the website only for lawful purposes
• Your use will not violate applicable laws or the rights of others

Permitted Use of the Website

ElevoSpace™ grants you a limited, personal, non-exclusive, non-transferable, and revocable right to access and use elevospace.com for lawful personal shopping and informational purposes.

This permission does not transfer ownership of any website content or intellectual property to you.

You may:

• Browse products and collections
• Review product information
• Create and manage an available customer account
• Place orders for lawful personal use
• Contact customer support
• Submit eligible reviews or feedback
• Use website features according to their intended purpose

Any use outside these purposes requires prior written permission from ElevoSpace™.

Customer Accounts

Where customer account functionality is available, you are responsible for maintaining the confidentiality and security of your login information.

You are responsible for activity performed through your account unless the activity resulted from circumstances for which you are not legally responsible.

You agree to:

• Provide accurate account information
• Keep your contact details reasonably current
• Use a secure and confidential password
• Avoid sharing verification codes or account credentials
• Notify us promptly of suspected unauthorized access
• Sign out when using a shared or public device

Contact service@elevospace.com if you believe your account or order information has been accessed without authorization.

We may request reasonable verification before making account changes or disclosing order information.

Website Content

The website may contain:

• Product descriptions
• Photographs and videos
• Measurements and sizing information
• Material and care guidance
• Prices and promotional information
• Articles, graphics, icons, and illustrations
• Reviews and other customer-submitted content
• General jewelry and styling information

We work to keep website content clear and reasonably accurate. However, content may occasionally contain typographical, technical, formatting, pricing, translation, or display errors.

We may correct, clarify, update, or remove website information when reasonably necessary.

Material errors affecting an order will be handled under our Term of Service and applicable consumer law.

Product Images and Display

Product images are intended to help customers understand the appearance and design of an item.

Actual appearance may vary slightly because of:

• Screen brightness and color settings
• Photography lighting
• Image enlargement
• Production tolerances
• Finish or stone variation
• Natural characteristics of certain materials
• Differences in scale and perspective

You should review the written product description, measurements, sizing information, material details, and available options rather than relying only on photographs.

Intellectual Property

Unless otherwise indicated, the website and its original content are owned by, licensed to, or lawfully used by Tianjin Zhonglian Yuexiang Technology Co., Ltd.

Protected content may include:

• The ElevoSpace™ name and brand presentation
• Logos and visual identifiers
• Original text and product descriptions
• Website graphics and layouts
• Product photographs and videos
• Illustrations, icons, and design elements
• Collection names and original creative materials
• Website code and functionality
• Marketing and promotional materials

These materials may be protected by copyright, trademark, unfair competition, database, and other applicable intellectual property laws.

Restrictions on Website Content

Without prior written permission, you may not:

• Copy substantial portions of the website
• Republish product descriptions or articles
• Download and commercially reuse product images or videos
• Reproduce the website’s design or visual presentation
• Remove copyright, trademark, or ownership notices
• Use ElevoSpace™ content to create misleading advertisements
• Present ElevoSpace™ content as your own
• Use website materials for unauthorized resale or commercial purposes
• Create derivative materials that falsely imply association with ElevoSpace™
• Register or use confusingly similar brand names, domains, or social-media identifiers

Limited use may be permitted where required by applicable law, such as lawful quotation, criticism, review, or other legally protected use.

Brand Names and Trademarks

ElevoSpace™, associated logos, collection identifiers, slogans, and other brand elements are used to identify our products and services.

You may not use these elements in a way that:

• Creates confusion about product origin
• Suggests sponsorship, approval, or affiliation that does not exist
• Misrepresents another product as an ElevoSpace™ product
• Diverts customers through misleading advertising
• Damages or exploits the reputation of the brand
• Violates applicable trademark or unfair competition laws

Use of the ™ symbol does not necessarily mean that a mark is registered in every country or region.

Third-party names, logos, and trademarks displayed on the website remain the property of their respective owners.

Copyright or Intellectual Property Concerns

If you believe content displayed on elevospace.com infringes your copyright, trademark, or other intellectual property rights, contact:

service@elevospace.com

Use the subject line:

Intellectual Property Notice

Include:

• Your full name and contact information
• Identification of the protected work or right
• The location of the material on elevospace.com
• An explanation of the alleged infringement
• Evidence that you own or are authorized to represent the relevant right
• A statement that the information provided is accurate

We may request additional information before reviewing or removing disputed material.

Submitting false, incomplete, or misleading notices may delay the review and may carry legal consequences.

Prohibited Uses

You may not use elevospace.com to engage in unlawful, deceptive, abusive, or disruptive activity.

Prohibited activities include:

• Violating applicable laws or regulations
• Infringing intellectual property or privacy rights
• Submitting false, fraudulent, or misleading information
• Attempting unauthorized access to accounts, systems, or data
• Introducing viruses, malware, harmful code, or malicious files
• Interfering with website security or functionality
• Testing website vulnerabilities without authorization
• Circumventing access, purchasing, or quantity restrictions
• Using automated tools to place abusive or fraudulent orders
• Scraping or extracting website content for unauthorized commercial use
• Impersonating another person, customer, business, or ElevoSpace™ representative
• Using stolen or unauthorized payment information
• Creating false reviews, ratings, or engagement
• Harassing customers, employees, service providers, or other users
• Collecting personal information about others without lawful authorization
• Using the website to distribute spam or unauthorized advertising
• Manipulating promotions, referrals, discounts, or customer accounts
• Interfering with another person’s use of the website

We may investigate suspected violations and take reasonable action consistent with applicable law.

Automated Access and Data Extraction

You may not use bots, crawlers, scrapers, automated purchasing tools, data-mining systems, or similar technologies to access or extract website content without prior written authorization.

This restriction does not prohibit:

• Search engines using standard indexing practices
• Accessibility technologies used for their intended purpose
• Activities expressly authorized by ElevoSpace™
• Uses that cannot lawfully be restricted

Automated activity must not interfere with website security, performance, availability, or customer access.

Customer Reviews and Other Submissions

Where the website allows reviews, photographs, comments, questions, or other submissions, you may submit content based on your honest experience.

You retain ownership of the original content you submit.

By submitting content to ElevoSpace™, you grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, format, publish, display, translate, and distribute that content for purposes connected with:

• Operating the website
• Displaying customer reviews
• Responding to customer questions
• Improving products and services
• Marketing ElevoSpace™ products and services
• Promoting the content through ElevoSpace™ channels

This license applies only to the rights you are legally able to grant and continues for as long as the content is reasonably used for those purposes, unless applicable law requires otherwise.

Standards for Submitted Content

Content submitted through the website must:

• Reflect your honest opinion or experience
• Relate to the relevant product or service
• Be based on information you are permitted to share
• Avoid misleading claims
• Respect the privacy and rights of others
• Comply with applicable laws

You may not submit content that:

• Is fake, fabricated, or submitted on behalf of a nonexistent person
• Misrepresents whether you purchased or used a product
• Contains undisclosed paid endorsements
• Includes unlawful threats, harassment, or discriminatory abuse
• Contains malicious code, spam, or unrelated advertising
• Discloses another person’s private information without permission
• Infringes copyright, trademark, publicity, or other rights
• Contains false accusations presented as established fact
• Is submitted through manipulated or duplicate accounts
• Is intended to artificially increase or decrease product ratings

Review Moderation

ElevoSpace™ may moderate, delay, reject, or remove submitted content when reasonably necessary to address:

• Spam or automated submissions
• Fake or manipulated reviews
• Unlawful or infringing content
• Private or sensitive information
• Threats, harassment, or abusive material
• Content unrelated to the relevant product
• Technical duplication
• Undisclosed advertising or promotional links
• Content that violates these Terms of Use

We will not reject or remove an otherwise lawful and genuine review solely because it expresses a negative opinion about ElevoSpace™, a product, or a customer experience.

Moderation does not mean that ElevoSpace™ endorses or verifies every statement submitted by a user.

Incentivized Reviews and Endorsements

Where a reviewer receives a discount, free item, payment, commission, or other material benefit in connection with a review or endorsement, that relationship should be clearly disclosed where required.

ElevoSpace™ does not authorize:

• Purchasing fake reviews
• Requiring customers to submit only positive reviews
• Conditioning a reward on a particular star rating
• Misrepresenting company-controlled content as independent opinion
• Suppressing genuine reviews merely because they are critical

We may remove or label content where a required material relationship has not been properly disclosed.

Feedback and Suggestions

You may voluntarily provide suggestions, ideas, or feedback regarding ElevoSpace™ products, services, or website features.

Unless otherwise agreed in writing, you understand that:

• Feedback is provided voluntarily
• It is not treated as confidential business information
• ElevoSpace™ may consider or use it without payment
• Providing feedback does not create an employment, partnership, or development relationship

This provision does not transfer ownership of personal content such as your photographs or reviews beyond the license stated in these Terms.

Third-Party Links

Elevospace.com may contain links to websites or services operated by third parties.

These links may include:

• Payment providers
• Shipping carriers
• Social-media platforms
• External informational resources
• Technology or customer-service providers

A link does not necessarily mean that ElevoSpace™ owns, controls, sponsors, or endorses the third-party service.

Third-party websites operate under their own terms, policies, security standards, and privacy practices. Review those terms before providing personal information or using an external service.

ElevoSpace™ is not responsible for third-party content or practices that are outside our control, except where applicable law provides otherwise.

Privacy and Cookies

Your use of elevospace.com is also subject to our Privacy Policy.

The Privacy Policy explains how personal information may be collected, used, disclosed, stored, and protected.

The website may use cookies and similar technologies for purposes such as:

• Website functionality
• Shopping-cart activity
• Account access
• Security
• Preference storage
• Analytics
• Advertising and campaign measurement

Available privacy and cookie controls should be used according to your preferences and applicable law.

Website Security

You must not attempt to access areas, accounts, systems, or data for which you do not have authorization.

Although we use reasonable safeguards designed to protect the website, no website, network, storage system, or electronic transmission can be guaranteed to be completely secure.

You are responsible for using reasonable precautions, including:

• Protecting account credentials
• Using trusted devices and networks
• Avoiding suspicious links or messages
• Keeping browsers and devices updated
• Contacting us about suspected unauthorized activity

Website Availability

We aim to keep elevospace.com reasonably accessible, but continuous or error-free availability is not guaranteed.

The website may be temporarily unavailable because of:

• Maintenance
• Security updates
• Technical failures
• Service-provider interruptions
• Network or hosting problems
• Excessive traffic
• Events outside our reasonable control

We may modify, suspend, or discontinue a website feature when reasonably necessary.

Where a change materially affects an active order, we will continue to handle the order according to the applicable purchase terms and consumer law.

Website Changes

We may update:

• Website content
• Navigation and design
• Product presentation
• Account features
• Technical functionality
• Policies and notices
• Available services

Changes may be made to improve security, usability, accuracy, legal compliance, or business operations.

We do not guarantee that every previous feature, page, product, or piece of content will remain permanently available.

General Information Disclaimer

General information provided on elevospace.com is for shopping, product-care, styling, and informational purposes.

It should not be treated as professional medical, legal, financial, appraisal, or investment advice.

Information about materials, sizing, allergies, care, and suitability may depend on individual circumstances.

Customers should seek appropriately qualified advice where professional guidance is required.

Disclaimer of Warranties

To the fullest extent permitted by applicable law, elevospace.com is provided on an “as available” basis.

We do not guarantee that:

• The website will always be uninterrupted
• Every technical error will be immediately corrected
• Every device or browser will display content identically
• Third-party services will remain continuously available
• The website will be suitable for every individual purpose

Nothing in this section excludes warranties, guarantees, or consumer rights that cannot legally be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, ElevoSpace™ will not be responsible for indirect, incidental, special, or consequential losses arising solely from website access or inability to access the website where such losses were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

This section does not replace the separate rights and remedies applicable to purchased products, payments, shipping, returns, or refunds.

Suspension or Termination of Access

We may restrict, suspend, or terminate website or account access when there is a reasonable basis to believe that a user has:

• Violated these Terms of Use
• Used the website unlawfully
• Attempted fraud or unauthorized access
• Threatened website security
• Harassed customers or service personnel
• Misused promotions or account functionality
• Submitted manipulated or fraudulent content
• Interfered with normal website operations

Where reasonably possible, the action taken will be proportionate to the suspected violation.

Termination of website access does not remove payment, refund, privacy, consumer, or other rights that continue to apply under law or an existing transaction.

Cooperation With Legal Requests

We may preserve or disclose relevant information when reasonably necessary to:

• Comply with applicable law
• Respond to a lawful court or government request
• Investigate suspected fraud or security incidents
• Protect customers or other persons
• Enforce our legal rights and policies

Any disclosure of personal information will also be handled according to our Privacy Policy and applicable law.

Governing Law

To the extent permitted by applicable law, these Terms of Use are governed by the laws applicable to the jurisdiction in which Tianjin Zhonglian Yuexiang Technology Co., Ltd. is established.

This provision does not remove mandatory consumer or privacy protections available under the laws of your place of residence.

Disputes may be handled by a court, authority, or dispute-resolution process that has lawful jurisdiction.

Severability

If any part of these Terms of Use is determined to be invalid, unlawful, or unenforceable, that part will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

No Waiver

A delay or failure by ElevoSpace™ to enforce any provision does not waive the right to enforce that provision or another provision later.

Entire Agreement

These Terms of Use, together with the policies and notices referenced on elevospace.com, form the agreement governing your use of the website.

Purchase transactions remain subject to the separate Term of Service and applicable order policies.

Changes to These Terms of Use

We may update these Terms of Use to reflect changes in:

• Website functionality
• Business operations
• Security practices
• Legal requirements
• Available features or services

The revised version will be posted on elevospace.com with an updated “Last Updated” date.

Continued use of the website after updated terms become effective constitutes acceptance only to the extent permitted by applicable law.

Contact Us

For questions about these Terms of Use or the ElevoSpace™ website, contact:

Brand: ElevoSpace™
Company: Tianjin Zhonglian Yuexiang Technology Co., Ltd.
Website: elevospace.com
Email: service@elevospace.com
Customer Support: Monday–Friday, 10:00 AM–7:00 PM ET
Response Time: Generally within 1–2 business days